Current eSearch version: V3.1 SERVICE PACK 3 (29-June-07)
WHAT IS THE 'KNOWLEDGE BASE'?
It is a searchable area of the website containing support information useful to and personalised for current eSearch users.
The information is stored in an eSearch database repository, and the mechanism to search within it was developed using the eSearch API. That means it's really easy to find the information you're looking for!
Material in this searchable repository includes Product Documentation, Technical FAQs, Tips & Tricks, Enhancement Requests and Reported Issue Status.
To access this area, you need to have been sent a username and password for it. It is not possible to use it without a personal login account.
Once you have requested one from this site, you will be sent a mesage confirming your request. Then Iron Mountain or SIS need to approve your request before you can be granted this access.
Existing users of eSearch: Please use the form below to send us your evaluation of the eSearch product and the support you receive for it.
We are always striving to improve the eSearch product and the support that is provided to you.
Please complete the following questionnaire - your views are important for the continued improvement of your eSearch experience.
Thanks for taking the brief time needed to complete this information.
