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Current eSearch version: Version 3.2 SP2 (16-May-08)

NEWSLETTERS

Newsletter Archive

More newsletters will be available here in the future as they are published.

Web Site Improvements

Do you like the improvements to the new Knowledge Base?.

If there is particular information you would like to see on this site, or if you have comments about the Knowledge Base, please contact us with your suggestions.

Issue 1: June 2007

Welcome to the first news update from the eSearch technical team.
These pages will provide information on new and exciting changes to the eSearch web site, information on forthcoming Service Packs or new releases as well as news from the Development and Service Delivery Teams.

Latest Service Packs

eSearch v3.1 Service Pack 2 is now on General Release and can be obtained from this website, but you will need to register for access to the Knowledge Base to be able to download product releases. SP2 contains over 400 quality improvements, as well as:

Web client support for additional browsers: IE 6, IE 7 (Windows), Firefox 2 (Windows and MacOS)
Improved usability of Web client, with improved style and behaviour more consistent with the Desktop application
Find It Fast now supports wildcards in the search term

Go to the News Page for more information on this Service Pack.

Service Pack 3 (the terminal release for v3.1) is now available for download, and is scheduled to be on General Release in mid July. The news page also contains information on the enhancements you can enjoy in SP3.

Website KnowledgeBase

The new eSearch Support KnowledgeBase is now available for all customers and partners to use. Please take a few moments to visit the KnowledgeBase and give me your feedback on the contents. This is an area designed to help you, so your feedback is vital to ensure that we are putting the right information there for you!

Version 3.2

Engineering work is now underway for the next big eSearch release: version 3.2, scheduled for General Release in Q4 of this year. New functionality being planned for v3.2 include:

Enhanced Reporting
Improvements to Retention functionality
Integration with Microsoft Active Directory
An Administration Toolkit
plus more enhancements and quality improvements such as Company Branding in the user interfaces

Further details on this release will be available soon.

User Groups

Successful User Groups have now been held in Houston, Norway and Aberdeen. It is hoped that these will continue on a regular basis and will be the ideal forum for users to share experiences and tips. Please contact the eSearch Product Manager for more information on the User Groups.

Feedback

This month we've introduced a short online feedback survey, where we're asking for responses from existing eSearch users to help us continue to improve the product and our supporting services. We would be grateful if you could take a few moments to anonymously answer those brief questions.

Please contact us if you have any comments on this news update, or if there is any further information you would like to see included.

Thank you from the development team!

Rob Yates, Systems Development Director
Iron Mountain Europe, June 2007