Current eSearch version: Version 3.2 SP2 (16-May-08)
WHAT IS THE 'KNOWLEDGE BASE'?
It is a searchable area of the website containing support information useful to and personalised for current eSearch users.
The information is stored in an eSearch database repository, and the mechanism to search within it was developed using the eSearch API. That means it's really easy to find the information you're looking for!
Material in this searchable repository includes Product Documentation, Technical FAQs, Tips & Tricks, Enhancement Requests and Reported Issue Status.
To access this area, you need to have been sent a username and password for it. It is not possible to use it without a personal login account.
Once you have requested one from this site, you will be sent a mesage confirming your request. Then Iron Mountain or SIS need to approve your request before you can be granted this access.
Please use the form below to send us your comments or questions.
All fields are required unless stated otherwise. Any information you provide is protected under our Privacy Policy.
Note: all users who previously had a username/password access to the old eSearch website will still be able to use those same details to sign in on the Support page.
